To request application support, open a tech support request in John Galt Solutions Online Technical Support or you can email support at support@johngalt.com.
John Galt Solutions provides Online Technical Support, so you can get the help you need when you need it. Customers are able enter a Trouble Ticket by accessing the Support menu at www.johngalt.com and selecting Start your Trouble Ticket under the Support Info & Help Desk option. This online trouble ticket process enables customers to track their issue more easily.
With John Galt Solutions Online Technical Support, you can:
- Initiate requests for applications support from the web.
- Receive online access to expert engineers who respond to service requests and application support requests.
- View the status of open technical support requests.
- View the tech support history and reports about your application, including uptime, remote fix, and service call trends.
If you do not have access to John Galt Solutions Online Technical Support Center, contact your sales representative to open an account at sales@johngalt.com.
Contact information for John Galt Solutions:
Corporate Headquarters
John Galt Solutions, Inc. 17 N. State Street
Suite 1890
Chicago, IL 60602
Tel: (312) 701-9026
Fax: (312) 701-9033
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