Help File Not Found

Applies To

Windows Operating System

• Windows 7

Microsoft Office System

• Office 365
• Office 2016
• Office 2013

Symptom

When trying to open the help file using the ForecastX add-in toolbar, an error appears with the following message:

"Wizard cannot find the file"

Solution

1. Go to the installer folder: C:\Program Files\John Galt Solutions\ForecastX Wizard\Help. 
2. Select the help files and copy them.
3. Go to the folder where the program is installed: C:\Program Files (x86)\John Galt Solutions\ForecastX Wizard\Help.
4. Paste the files.