Incorrect Excel Version

Applies To

Windows Operating System

• Windows 10
• Windows 7

Microsoft Office System

• Office 365
• Office 2016
• Office 2013

Symptom

The installer cannot continue and displays the following message:

"Wizard requires that your computer is running Excel 2000 or Superior"

Solution

You or someone from your IT department will need to do out the following:

1. Open the Registry Editor. 
2. Navigate to the following location and enter a new key named Bitness:
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook
3. If Outlook is missing, right-click on 15.0 and select New > Key.
4. Name the new key Outlook. 
5. Right-click on the Outlook key and select New > String Value. 
6. Name the new string value Bitness.
7. Double-click the Bitness string and in Value data, enter x86.